Terms and Conditions

Last Updated: September 2023

1. Introduction

Welcome to The Beaufort, Raglan ("we," "our," or "us"). These Terms and Conditions govern your use of our website www.beaufortraglan.co.uk ("Website"). By accessing or using this Website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our Website.

2. Use of the Website

  • You must be at least 18 years old to use this Website or make reservations.
  • You agree to use the Website for lawful purposes only and not to engage in any activity that may harm the Website or its users.
  • We reserve the right to modify, suspend, or discontinue any part of the Website without prior notice.

3. Bookings and Reservations

  • All bookings made through our Website are subject to availability and confirmation.
  • We reserve the right to refuse or cancel a booking at our discretion.
  • Any deposits or payments made are subject to our cancellation policy, which will be provided at the time of booking.

4. Pricing and Payments

  • Prices listed on our Website are subject to change without notice.
  • We take reasonable care to ensure that prices are accurate; however, errors may occur. If an error in pricing is discovered, we will inform you as soon as possible and offer the option to reconfirm or cancel your booking.
  • Payments must be made using the methods specified on the Website. We use secure third-party payment providers and do not store your payment details.

5. Cancellation and Refund Policy

  • Cancellation policies vary depending on the type of booking. Details will be provided at the time of reservation.
  • Refunds (if applicable) will be processed according to our cancellation terms and may take up to 14 working days.

6. Intellectual Property

  • All content on this Website, including text, images, logos, and graphics, is the property of The Beaufort, Raglan, unless otherwise stated.
  • You may not reproduce, distribute, or use any content from this Website without our written permission.

7. Limitation of Liability

  • We strive to ensure that the information on our Website is accurate; however, we do not guarantee its completeness or accuracy.
  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website.
  • We do not guarantee that our Website will be available at all times or free from viruses or harmful components.

8. Third-Party Links

  • Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or policies of these external sites.

9. Privacy Policy

  • Your use of our Website is also governed by our Privacy Policy, which can be found [here].

10. Changes to These Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated date.
  • Your continued use of the Website after any modifications indicate your acceptance of the new terms.

11. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

The Beaufort, Raglan
The Beaufort, High Street, Raglan, Monmouthshire, NP15 2DY
Email: enquiries@beaufortraglan.co.uk
Phone: 01291 690412